Physiotherapy

Physiotherapy is the largest part of what we do at 101 Physio. Our AHPRA-registered physiotherapists work with adults, adolescents and children across Melton, Hoppers Crossing and Sunbury — managing musculoskeletal, sporting, work-related, motor-vehicle and post-surgical conditions, as well as chronic-pain presentations and rehabilitation under WorkCover, TAC, NDIS, DVA and Medicare-managed care. This page explains what physiotherapy at 101 Physio involves, who it may help, where it is offered, and how funding and booking work. We don't promise particular outcomes — we assess, we plan, and we adjust as you progress. To book, call (03) 9746 6852 or book online.

On this page: What is physiotherapy · Who may benefit · What an appointment involves · Conditions & goals · Locations · Funding & referrals · Why choose 101 Physio · FAQ

What is physiotherapy?

Physiotherapy is the assessment, diagnosis and management of conditions affecting movement, function and pain. It is a regulated health profession in Australia — all our physiotherapists are registered with AHPRA. Physiotherapy works across several different areas of care:

• Musculoskeletal — back, neck, shoulder, hip, knee, foot and ankle problems; sports and work injuries; post-surgical rehabilitation.
• Neurological — supporting movement and function after stroke, with multiple sclerosis, Parkinson's, and similar conditions.
• Paediatric — children's movement difficulties, developmental delay, and sports-related issues.
• Cardiopulmonary — supporting recovery from major surgery or extended illness.
• Vestibular — dizziness and balance problems where the inner-ear system is involved.

Treatment may involve hands-on manual therapy, exercise prescription, education about your condition, dry needling where clinically appropriate, hydrotherapy as part of a wider plan, and coordination with your GP, specialist or workplace.

Who may benefit from physiotherapy?

People typically book physiotherapy when one or more of these is true:

• You have pain or limited function that affects work, sport or daily life
• You've been injured (sport, work, motor vehicle, fall) and need assessment and rehabilitation
• You're recovering from surgery and need a structured rehab plan
• You have a chronic condition (arthritis, chronic low-back pain, neurological diagnosis) and want help managing it
• You're an NDIS participant whose plan includes physiotherapy or related supports
• You have an accepted WorkCover, TAC or DVA claim and need treatment
• Your GP has recommended physiotherapy under a Chronic Disease Management plan
• You want a clinical opinion on something a coach, trainer or GP has flagged

Whether physiotherapy is the right next step for you depends on your assessment. If we think a different practitioner or service would help more, we will tell you and arrange the referral.

What your physiotherapy appointment may involve

A first physiotherapy appointment at any of our clinics is usually 30 to 45 minutes. It typically includes:

1. History. The problem — how it started, what makes it better or worse, what you've already tried — plus medical history, work and activity, and your goals.
2. Physical assessment. Range of movement, strength, specific tests for the suspected condition, and screening of related areas.
3. Goal discussion. What you want out of the plan — return to a sport, getting through the working day more comfortably, managing a flare.
4. Plan. What we think is going on, options for management, proposed plan including session frequency, and how we'll measure progress.
5. Treatment where clinically appropriate. Manual therapy, exercise prescription, dry needling where suitable.
6. Home advice and exercises. A small number of specific things to do between sessions.
7. Communication with your wider care team. With consent, we communicate with your GP, specialist, case manager or surgeon where it supports your plan.

Conditions and goals commonly related to physiotherapy

• Back pain (acute and chronic) — see back-pain physiotherapy
• Neck pain, including whiplash and posture-related discomfort
• Shoulder pain — rotator cuff, frozen shoulder, post-surgical — see shoulder-pain physiotherapy
• Knee and lower-limb problems — see knee and leg pain
• Hip and groin pain — see hip pain physiotherapy
• Foot and ankle pain, plantar fasciitis — see foot and ankle pain
• Sports injuries and return-to-sport planning — see sports physiotherapy
• Headache and migraine assessment where physiotherapy is appropriate
• Post-operative rehabilitation — see post-surgical care
• Repetitive strain and overuse injuries
• Sciatica and spinal pain — see sciatica physiotherapy
• Arthritis and inflammatory joint pain — see arthritis physiotherapy
• Falls prevention and balance issues
• NDIS-funded goals around mobility, strength, transfers and function

Locations offering physiotherapy

Physiotherapy is offered at all three 101 Physio clinics:

101 Physio Melton

7/211–223 Barries Road, Melton West. Mon–Thu 9–7, Fri 9–6, Sat 9–1. Closest physiotherapy clinic for patients in Melton, Melton West, Melton South, Kurunjang, Cobblebank, Brookfield, Eynesbury and the Shire of Melton.

101 Physio Hoppers Crossing

369 Morris Road, Hoppers Crossing. Mon–Fri 9–6, Sat 9–1. Closest physiotherapy clinic for patients in Hoppers Crossing, Werribee, Tarneit, Truganina, Wyndham Vale and the Wyndham region.

101 Physio Sunbury

16 O'Shanassy Street, Sunbury. Mon–Fri 9–6, Sat 9–1 (by appointment only). Closest physiotherapy clinic for patients in Sunbury, Diggers Rest, Bulla, Gisborne, Riddells Creek and the Macedon Ranges.

Sub-services available at each clinic differ slightly — see the relevant clinic page for the full picture.

Funding and referrals

• No referral needed for private physiotherapy. Physiotherapy is a primary contact profession in Australia, so you can book directly.
• Private health insurance. HICAPS on-site at all three clinics for on-the-spot claiming. Rebate amounts vary by fund and policy.
• Medicare Enhanced Primary Care / Chronic Disease Management. Eligible patients with a GP plan may access up to 5 Medicare-rebated allied-health sessions per calendar year. A gap above the rebate may apply.
• WorkCover. For accepted claims, physiotherapy may be funded where it is approved and clinically related to the workplace injury. — see WorkCover physiotherapy.
• TAC. For accepted motor-vehicle-accident claims — see TAC physiotherapy.
• NDIS. For participants whose plan includes physiotherapy — see NDIS physiotherapy.
• DVA. For eligible Gold and White cardholders — see DVA physiotherapy.
• Private payment. Accepted for any service.

Funding eligibility depends on your circumstances, referral, claim approval, and appointment type. Please contact reception if unsure.

Why choose 101 Physio?

• Three clinic locations — Melton, Hoppers Crossing and Sunbury, covering Melbourne's west and northwest.
• Experienced allied health team — AHPRA-registered physiotherapists working alongside podiatrists and psychologists (services available at specific clinics) for coordinated care when more than one is appropriate.
• Practical treatment planning — assessment-first, plan-based, with progress reviewed honestly along the way.
• Clear communication — about what we find, the options, costs, and what to expect; written reports and GP/specialist communication where helpful.
• Online booking — via the website, plus phone reception for help choosing the right appointment.
• Range of funding pathways — private health (HICAPS on-site), Medicare EPC, WorkCover, TAC, NDIS, DVA, private payment.
• Local convenience — established clinics with on-site parking; hydrotherapy through partner aquatic centres; service-area pages for nearby suburbs.

Frequently asked questions

Do I need a referral to see a physiotherapist?

No — physiotherapy is a primary contact profession in Australia, so you can book directly. A referral is required for some funded pathways: Medicare Enhanced Primary Care, WorkCover, TAC and DVA.

How long is a first physiotherapy appointment?

Most first appointments are 30 to 45 minutes — long enough for a proper assessment and a discussion of the plan. Follow-up session lengths are agreed at the end of the first session.

How do I choose between your three clinics?

Start with the clinic closest to where you live or work. If you need a service that's not at your closest clinic (for example, podiatry is at Melton only), reception will guide you. Practitioner availability varies by day, so reception will also help match you with the right physiotherapist.

What should I bring to my first appointment?

Any referral letter or GP plan, imaging or operation reports you have, your Medicare card and private health card, WorkCover/TAC/NDIS/DVA documentation as relevant, and comfortable clothing you can move in.

Can I claim physiotherapy on the spot with my private health fund?

Yes — HICAPS is on-site at all three clinics. Most major Australian health funds are supported, so you only pay the gap.

Do you treat children?

Yes — children's physiotherapy is available at all three clinics. A parent or guardian is welcome in the appointment with younger children.

Can you communicate with my GP or specialist?

Yes — with your consent, we routinely write to GPs, specialists, case managers and surgeons where it supports your care.

Ready to book?

Call (03) 9746 6852 or book online.
Reception can help match you with the right physiotherapist at the clinic closest to you. For non-urgent questions, contact us.

See also: all 101 Physio services · physio at Melton · physio at Hoppers Crossing · physio at Sunbury · our team.

Reviewed by Joseph Louka, AHPRA-registered Physiotherapist (Principal Physiotherapist) · Last reviewed 2026-05-28.